COVID-19 Update (March 26, 2020)
At Wimmer Communities we are committed to the health and well-being of our employees, residents and communities but especially now, during these uncertain times. We want our residents to be safe and continue to feel comfortable in the place they call home. To achieve this, we have and will institute precautionary measures to help prevent the spread of COVID-19.
Rent Payments
During the month of April, we are waiving the convenience fee for Wimmer Residents paying rent online by credit card. If you need assistance registering to pay online, please contact the leasing office. We’re always here to help!
Community Tours
We invite you to use our website to explore our community virtually. Our website offers videos and photos of our communities and amenities, interactive floor plans, the ability to view availability and apply online. Leasing agents are available via email or phone to answer questions or set up a virtual visit.
Property Office Hours
Our virtual offices are open for business! While we have temporarily closed our physical property offices, the leasing team is available by phone and email.
Common Community Spaces
To maintain CDC-recommended social distancing and to reduce the risk of exposure, we have closed our Clubhouses and other common shared spaces temporarily. Notices will be posted informing the residents of reopening dates. Our already thorough cleaning and sanitation protocols in all common areas have been enhanced.
Resident Communication
Residents will receive updates by email, and notices will be posted at building entrances and elevators. We are temporarily deferring non-emergency maintenance requests during this time. Payments can be made through the Resident Portal by ACH at no charge.
We will continue to make adjustments to our operations as needed and look forward to reopening our offices and shared common areas as soon as it is advisable. Don’t hesitate to contact us with any questions, concerns, or to say hello via phone or email. We are here for you!